In 2020 all ARA’s work on improving their water users relation management, by adopting the system SIRHSenior technician Lizete Dias of ARA Sul has experienced the system for two years:“Using this system, we achieved an increase of the number of licences, and consequently a rise of invoices for the use of water -and thus the budget of the institution”.
Licence management system
In 2017, iCartoa Spanish consultancy firm and partner of Blue Deal developed the ARAs Water Licence Management System (SIRH: Utentes). SIRH is not only a database, but also a tool to improve the work processes of all the departments of ARAs that are involved in the management of information on users.
Management improvements
ARA-Sul has been using this system for two years now. Lizete Dias:“SIRH has strengthened the management capacity of the departments of ARA-Sul and the internal information flow.“ In 2020, the Blue Deal project is funding the introduction of the system at ARA-Centro and ARA Centro-Norte. Furthermore, all ARAs will be getting workshops and training on the system. ARA Sul will realize system improvements to increase work efficiency.
Information on the use of water
With SIRH also information on the use of water in space and time becomes available, which is important. Because, as Lizete Dias states: “knowledge about water demand and resource availability is the key to improve access of people and enterprises to water”.
